Alister Cameron // Blogologist

Changing the world. One blog(ger) at a time.

Saying thank you to blog commenters just got a lot easier

WordpressIf you’re like me you get annoyed with yourself when you know what you should be doing but you see yourself slipping. It’s been like that for me with commenters on my blog.

See, if you’ve commented on my blog, I want you to know I really appreciate the effort you’ve gone to, to be part of the conversation. The least I could do is fire off a quick email to you and thank you for your thoughts. But that’s where it all kind of goes pear-shaped for me, because it’s hard. Yes… it’s hard.

See, I have to approve your comment, then I have to copy your email address from the right page in Wordpress, then I have to go to Outlook and draft an email, and repeat all that for the next commenter. The heart is there, but the patience is not.

Then earlier today the rather obvious thought occurred to me to see if anyone had created a plugin to automate this just a little… and guess what?!? Someone released just such a plugin, only three weeks ago! Perfect timing.

Enter the Comment Relish plugin by Justin Shattuck. Brilliant!

What this nifty little plugin does is detect the first time someone new comments on your blog. If it’s their first time commenting, it sends them an email that you can format using a bunch of preset variables. You can make the email say pretty much whatever you want. Then the plugin takes care of the rest, sending the email off to the commenter post haste.

Now being a nit-picky kind of guy I made one minor change, to resolve two concerns I have:

  • I don’t want the email going directly to the commenter. I want the email sent to me, so I can check the wording, any weirdnesses (like changing the greeting from “Hi Darren Jones” back to just “Hi Darren”), and so I can add my own words to the template if their comment warrants it. Sometimes people also make obvious email address typos and I can check for these, this way.
  • I don’t want a comment sent the moment they submit the comment. That’s not natural. By sending me an email, a more organic and natural exchange occurs. It may be hours before I see that email to adjust it and pass it on, but that’s more real to me.

Now these two issues demanded only the most minor change to the plugin… just changing their email address to mine, in the function call that sends the email. Nothing more.

So I’m a pig in mud. I now have my blog sending me nice pre-formatted thank you emails to send on to new commenters on my blog. I get to be friendly and personal, but without the hassles of “manual preparation” I used to have. Yay!

Update

Commenter Joe wanted to know exactly what I changed in the plugin to get it to send to me, instead of the commenter directly. Well, on line 239 (of the current version of the plugin, anyway!) you’ll see the function call that sends the email. It’s the native PHP mail() function. It takes a number of parameters (separated by commas), and you just need to replace the first one with your email address, making sure to wrap it in inverted commas, like this: "fred@foo.com". And that’s all there is to it!

24 Comments

Note: Commenter website links are not no-followed, in case
you were wondering... I believe in rewarding commenters!

  1. Posted 1 year, 2 months ago // Permalink

    I just wanted to compliment your awesome posts thus far. I’ve only been a subscriber for a few days, but it seems like everything you write is great. I’ve definitely enjoyed reading your blog.

    I’m really intrigued by this plugin. I’ve been wanting a better system for this too. Maybe it will save some keystrokes.

    Thanks,
    Andrew

  2. Posted 1 year, 2 months ago // Permalink

    This sounds like a great idea. I took a quick look through the code, and changed what I thought was the write part to do what you suggested, but got some bad syntax. Could you share what you changed to make it e-mail you instead?

  3. Alister Cameron
    Posted 1 year, 2 months ago // Permalink

    @Joe - I’ve updated my post with a clearer explanation of my change. I hope that’s all clear for you now :)

  4. Posted 1 year, 2 months ago // Permalink

    Very cool idea. I like that you’ve tweaked it to send the email to you first. It would be so obviously machine-driven and impersonal to get an email thanking me for my comment the instant I posted it.

    Maybe a dumb question: How does the plugin deal with any spam that gets through Akismet? (I know you’ve added a step of your own that catches anything Akismet lets through, but what if someone hasn’t done that?)

  5. Posted 1 year, 2 months ago // Permalink

    Duh, I was on the right line, but only replaced the second part of the first variable. I think it’s working now (I’ll have to wait for a comment, but it activated fine). I also like your thinking on lifting the no-follow from comments. I’ve switched my ITsVISTA blog to drop the no-follow, as well as incorporating ‘Comment Relish’. Thanks for getting me thinking about this, I think these ideas will help make my blog even better!

  6. Posted 1 year, 2 months ago // Permalink

    Good one Al.

    I am sure to give this one a shot :-)

    Cheers!
    A

  7. Posted 1 year, 2 months ago // Permalink

    Quite a neat plugin. I’ll give it a try and play with it. Thanks for the heads up!

  8. Posted 1 year, 2 months ago // Permalink

    Awesome find Alister. I love smart plugins like this.

  9. Posted 1 year, 2 months ago // Permalink

    Hey Alister,

    Great post, this a really great plug-in. I run a few different blogs and like you said the heart is there to send out response/thank yous but it’s really just too time consuming. Thanks!

  10. Posted 1 year, 2 months ago // Permalink

    This is good to keep in mind. I’m not really busy enough to actually need this at the moment, but you never know, a miracle may happen.

  11. Posted 1 year, 2 months ago // Permalink

    Sounds like a cool plugin. I’ll test it out right now, I’m curious about what the e-mail looks like.

  12. Posted 11 months, 3 weeks ago // Permalink

    here is another optimization for the comment relish plugin. This is a performance optimization so that the plugin will not slow down your blog if you have many comments.

  13. Posted 10 months, 3 weeks ago // Permalink

    Be prepared for more comments here, as Darren mentions your way to deal with new commenters ;)
    It sounds to be a pretty nice pluggin and I will try it. Thanks for discover.

  14. Posted 10 months, 3 weeks ago // Permalink

    hey, can you give some more detailed instructions for the noobs on redirecting the mail to yourself instead of the commenter. Wat is the exact code your deleting and replacing with your email address?

  15. Posted 10 months, 3 weeks ago // Permalink

    Hi Alister, that’s an excellent idea and also the reason that I didn’t implement this plugin yet. I’ve received the auto-generated emails before and I know exactly what you mean about how they seem, well, auto-generated! :)

  16. Posted 10 months, 1 week ago // Permalink

    This sounds interesting. I’m going to try it out on one of my blogs this afternoon. Thanks!

    PS I also wanted to leave you my first comment to see what it in action!

  17. unrealwind
    Posted 9 months, 2 weeks ago // Permalink

    thx very much

  18. Posted 9 months, 1 week ago // Permalink

    Alister, great idea for implementing this plugin. For some reason, I’m having trouble finding the right part of the code to replace, although I suspect it may be because of an updated version of the plugin being different from what you mention in your post. Any tips?

  19. Posted 7 months, 1 week ago // Permalink

    test, I want get a email…

  20. Posted 6 months, 3 weeks ago // Permalink

    thank you for your help my friend

  21. Posted 3 months, 3 weeks ago // Permalink

    Alister, Thanks for this! I like the being personal style :)
    Shall see the plug-in in action eh :)
    Cheers,
    From Singapore

  22. Stefanie
    Posted 3 months, 1 week ago // Permalink

    I know this is old, but I like the idea you implemented. With a newer version, I was wondering where I should insert my email (i.e. what does the line to change currently say)? I tried what looked like the right place, and it definitely wasn’t! I’m using PatchLog’s v.3 from here: http://patchlog.com/wordpress/more-optimization-for-comment-relish-plugin/

  23. Posted 1 month ago // Permalink

    Very very smart move the way you adapted the plugin. Thanks for the recommendation, I appreciate it.

    Regards

    Andrew

  24. Chris
    Posted 3 weeks, 3 days ago // Permalink

    I wanted to comment just to see an example of the email you got in return.

20 Trackbacks/Pingbacks

  1. links from Technorati [IMG External link]

  2. links from Technoratis wrong with an automated e-mail? It’s impersonal. It’s formulaic. It’s lazy. If you are going to use automated e-mails to first-time commenters, I suggest using Alister Cameron’s approach by having these e-mails sent to you and then personalize and send them them out. Alister lays out his reason for personalizing the e-mail: I don’t want a comment sent the moment they submit the comment. That’s not natural. By sending me an email, a more organic and natural exchange

  3. links from Technorati- 它生成一个感谢评论的信息,一个指回原文的链接,以及这些博客的 RSS feed 等。需要注意的是,你的致谢词不要太“自动化”,如果你想让你的 Email 更个性化,请看看我的朋友 Alister 怎么做的。这里还有一个类似的插件,叫做 Comment Email Responder。 3. Subscribe to Comments -

  4. links from Technoratia loyal audience for your blog is to occassionally drop an email to a commenter thanking them for their comment. I’ve seen this done on parenting blogs, and it really does help build a relationship between the blog author and his or her readers. Alister Cameron agrees

  5. links from Technorati Saying thank you to blog commenters just got a lot easier

  6. Kramer auto Pingback[...] reading a post on Alister Cameron’s blog I came across a wordpress plugin that makes the whole process of connecting with every new visitor [...]

  7. [...] should thank first-time commenters because that personal touch will greatly improve your and their sense of relational [...]

  8. [...] generated’ and if you want to make your emails more personal check out how my good friend Alister uses it. Here’s another similar plugin called Comment Email [...]

  9. [...] Email 更个性化,请看看我的朋友 Alister 怎么做的。这里还有一个类似的插件,叫做 Comment Email [...]

  10. [...] for heavily populated shared hosting to be able to cope with. A real shame as I just heard about a great tweak to the code allowing you to send a personalised message while still getting an automatic [...]

  11. [...] Email 更个性化,请看看我的朋友 Alister 怎么做的。这里还有一个类似的插件,叫做 Comment Email [...]

  12. [...] Inoltre ogni qualvolta un nuovo utente scrive sul nostro blog possiamo dargli un benvenuto automatico [...]

  13. [...] Alister Cameron’s approach and have those first-time comment e-mails sent to you. Personalize the e-mail, and then send them out to the [...]

  14. links from TechnoratiRecent Comments Article Database » Blog Archive » Increase Engagement in One Easy Step onSaying thank you to blog commenters just got a lot easierOlivier on I WILL mark your comments as SPAM!Alister Cameron on I WILL mark your comments as SPAM!SE7EN on I WILL mark your comments as SPAM!TheMadHat on I WILL mark your comments as SPAM!

  15. [...] reading a post on Alister Cameron’s blog I came across a wordpress plugin that makes the whole process of connecting with every new visitor [...]

  16. [...] Email 更个性化,请看看我的朋友 Alister 怎么做的。这里还有一个类似的插件,叫做 Comment Email [...]

  17. links from Technoratiview blog

  18. Kramer auto Pingback[...] y..Ƶſ /鿴38 1667 ƪԴyears,ɷ/鿴5 5944 ƪ Saying thank you to blog commenters just got a lot easier5 months, 1 week ago //Permalink test, I want get a email Posted 5 months ago //Permalink thank [...]

  19. Kramer auto Pingback[...] Email 更个性化,请看看我的朋友 Alister 怎么做的。这里还有一个类似的插件,叫做 Comment Email [...]

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  • A Few Words About Me

    If you haven't worked it out yet, I'm passionate about blogging! I build blogs, I optimize and market blogs, I coach bloggers, and in the gaps I blog about blogging. Phew!

    I am a capable designer, programmer, marketer, writer, trainer/educator and strategist, obsessing over this internet thing since 1995.

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